Import buyers

Import your buyers to your wholesale platform by using an Excel file. If they are already registered with BLANC, they will be matched and connected with your brand instantly. If not, an invitation email will be sent for them to create a password and start placing orders.

1. Download the template for Excel or Google Sheets.
2. Fill the file with your buyers' information.
3. Navigate your admin on the platform.
4. Click on “Buyers” in the left-hand menu under “Connect”.
5. Select “Import Buyers” in the upper-right corner of the page.
6. Upload the completed file.
7. Click on "Import buyers".
8. After the import is complete, you will receive an email summarising the results. If there are errors, the email will include an error report, allowing you to rectify any issues and re-import the missing contacts.

Required and optional fields

The template file includes all available fields in different columns. The required fields are Company, Country, Person Name, and Email, which are marked with a yellow background. You may fill in the optional fields to provide additional information about your buyers.

Buyers with multiple contacts

If you have multiple contacts for the same company, you may add them in different rows using the same company name and country. To prevent duplicates, the system will match buyers based on the Company field.

Common issues

• Email validation: Our system will verify if all provided emails are valid. If there are any issues, the contact will not be created, and a report will be sent to your email.
• Country names: The template file includes a dropdown menu for the country field, enabling you to select the country from a list. If you enter a country name that is not on the list, it will not be imported.
• Multiple values: Each field may only contain a single value. The use of commas or semicolons to separate multiple values is not permitted.